Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
- Free Shipping: Available on all orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
International Orders
We ship worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in our product prices or shipping fees.
Shipping Delays
We are not responsible for delays caused by customs, weather conditions, carrier issues, or other circumstances beyond our control.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at contact@tryglowic.com so we can assist you.
Contact Us
For any shipping-related questions, please contact us at contact@tryglowic.com or visit tryglowic.com.
